Privacy

Notice of Privacy Practices

Back To Health Family Chiropractic, LLC. Effective date: February 16, 2026.

This notice describes how your health information may be used and disclosed and how you can access it.

1. Mobile and SMS privacy

• Mobile data exclusion: Mobile opt-in information and personally identifiable data will not be shared, sold, rented, or transferred to third parties or affiliates for marketing or promotional purposes.
• Communications: Phone numbers collected for appointment reminders, intake, or SMS alerts are used strictly for practice communications.

2. Use and disclosure of health information

We use and disclose your protected health information (PHI) for:

• Treatment: To provide and coordinate your chiropractic care.
• Payment: To bill insurance plans, Medicare, or process patient fees.
• Operations: For practice administration, quality review, and staff training.

3. Patient rights

You have the right to:

• Access and obtain copies of your health records.
• Request corrections to your records.
• Request confidential or alternative communication methods.
• Restrict disclosures if services are paid out-of-pocket in full.
• Receive notification of any data breaches affecting your information.

4. Special regulations (SUD and compliance)

• Substance Use Disorder (SUD): Records protected under 42 C.F.R. Part 2 require specific written authorization before disclosure.
• Marketing: We never sell your health information or use it for marketing without explicit written consent.

5. Contact and complaints

For questions or to file a privacy complaint, contact Back To Health Family Chiropractic, LLC, 1010 Crossings Blvd. Spring Hill, TN 37174, 931-489-5979, backtohealthspringhill@gmail.com.

Website privacy: what we collect

When you use the chat, ask about the StemWave offer, or send a message, we collect what you type in, such as your name, phone number, email, and the reason you are writing. We use it only to contact you about your care.

Analytics

We use Google Analytics to understand how people use this website, such as which pages are visited and which buttons are clicked. It uses cookies and receives technical information such as your IP address, browser and device. We do not use it to identify you, we do not send it your name, contact details or health information, and it does not run on our patient forms page. You can opt out with Google's browser add-on.

Service providers

Messages you send through this website reach our office by regular email. Online booking and patient forms are run by our scheduling and patient communication providers, which have their own privacy terms.

Health information

Please do not send detailed health information through the contact form or chat, since those messages arrive by regular email. Your health history is collected through our HIPAA-compliant patient forms.

Questions

Call us at 931-489-5979 or write to us at 1010 Crossings Blvd. Spring Hill, TN 37174.