Getting you out of pain
Early on, visits are closer together while we calm things down. The doctor checks how you respond each time and adjusts the plan as you change.
Treat First, You Decide
The step most people expect is a sales pitch. Ours is treatment. We treat you first, then you decide how to continue. Here is exactly what happens.
Your first visit, step by step
Call, and get in fast
New patients are usually seen within one business day, and same-day appointments are available. When you hurt, you should not have to wait a week to find out if we can help.
Paperwork before you arrive
Our HIPAA-compliant new patient forms are online. Less clipboard time, more time with the doctor.
The doctor listens, then examines
A consult and exam, with x-rays only if needed. No automatic x-rays means no surprise costs for things you did not need.
Treatment on day one
Your first adjustment, plus any other treatment you agree to, happens on your first visit. You walk out having felt what we do, not just having heard a pitch.
A recommendation, then your choice
The doctor suggests care based on how you present and when to come back. Pay by the visit, or choose a plan, prepaid or monthly.
Check in early
Many patients notice a change by the third or fourth visit. That is typical, never promised, and it gives us a clear point to decide together what comes next.
After your first visit
Care usually moves through three stages. How often you come in is a suggestion based on how you present, not a fixed package, and you can pay by the visit at every stage.
Making it stick
Once you feel better, the goal is to keep it that way. Visits spread out, and you get simple exercises and stretches to do at home so the same problem is less likely to flare up again.
Staying well
Some patients like a check-in every few weeks to stay ahead of problems. Others come back only when something flares. Either is fine. You decide.
Questions people ask before a first visit
The doctor walks you through the approach before anything happens, and you can say no to anything. If you are nervous, we can use the Activator, a small instrument that gives a light tap with no twisting or popping. Nervous first-timers are normal, and the same hands adjust pregnant women, newborns and older patients every week.
No. You get treated on your first visit before you commit to anything. After that you can pay by the visit, or choose a prepaid or monthly plan.
No, and you would be surprised how often we hear that one. Your schedule is a recommendation based on how you present, not a set package. Many patients notice a change by the third or fourth visit. That is typical, never promised, and it is a good point to decide together what comes next.
Only if the exam calls for them. Many patients do not need any.
Then we will tell you. Some conditions are outside chiropractic, and if you are not seeing results the doctor refers you to someone who can help.
Yes. You can see either Dr. Johnson or Dr. Bates, or ask for one when you book.
Of course. Send them this page or our What to expect page so they have the same answers you do. We will be here when you are ready, and we are happy to answer any questions.
Paying for care
Your care, your call.
Insurance, HSA/FSA, financing through Cherry or CareCredit, in-house payment plans, or pay by the visit. If you have been burned by a big up-front contract before, that is not how we work.
Insurance
In network with Aetna, BlueCross BlueShield, Cigna, Humana, Medicare and UnitedHealthcare, plus more. We check your benefits before you come in.
Pay by the visit
Come in, get treated, pay for that visit. No contract to sign on day one.
Prepaid and monthly plans
Prefer a plan? Ask the front desk about prepaid and monthly options.
Cherry financing
Spread the cost out over time with Cherry. CareCredit is an option too.
In-house payment plans
Talk to the front desk and we will set up something that fits.
HSA and FSA
Use your health savings or flexible spending card like any other card.